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COMMON

ANSWERS

FREQUENTLY ASKED

FAQ

Most Asked Questions

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Almost everything. We don’t have extra fees or charges. If we are packing, boxes and materials are charged as per the usage.

We have a 2.5 hour minimum.
Nope. If you need to cancel simply contact our office and we’ll cancel without any penalty or charges.
We prefer to wait and ask for payment after we’ve completed the work. We’re old school that way.
We are very resourceful. We have everything.
  • Valuables; cash, jewelry, etc.
  • Medication
  • Items prohibited by law:
  • Weapons/Ammunition
  • Explosives
  • Flammables
  • Grand pianos
  • Items exceeding 600 lbs.

Our HULKS don’t SMASH! However, if something gets damaged you can call us so we can start working through the claims process.

Yes, you can call to check for the day’s availability!

Yes Sir! Our team comes prepared with a basic set of tools to help disassemble and reassemble items like beds as well as unhook and hook up appliances. However, we do not connect or disconnect gas appliances.

In most of the cases no. For most of the moves we book without ever visiting the home prior to the move. We recommend in-home estimates for the following:

  • Long distance moves
  • Larger homes
  • Unique circumstances or items

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